Read this article if you have prepared your Kounta menu for Boppl, and enabled the Boppl add-on to create your venue, but would now like to hide certain categories/products or add customer friendly names and descriptions in your in-app menu.
Boppl integrates with Kounta and uses the Online Products functionality to determine which categories, products and modifiers are included in your in-app menu, and how they appear to customers when they are viewing it.
Using Kounta 'Online Products'
Kounta allows venues to control what parts of their menu are sent to integrated mobile ordering partners, such as Boppl. This is a separate section of your Kounta back office called Online Products and can be accessed on the link below:
You can enable the add-on itself on the link below, which will add a button to your Products page making access easy:
Some scenarios in which this can be useful:
- Hiding staff specials or other categories/products that shouldn't be visible in-app
- Adding customer friendly product names for display in the app, so that you can use abbreviations or shorthand internally
- Adding customer friendly product descriptions so customers know what a meal contains
To make changes, go to the link above, click the MODIFY button and make the required changes. You can apply online-menu changes to Menu Categories, Products, Option Sets and Modifiers. The changes include show/hide online, adding a customer friendly name, and adding an online description. We also recommend the use of product images but these can be managed through the normal Products page in Kounta (more info below).
Adding Product Images
If you do not have product images in Kounta, Boppl will display products with a default grey product tile, similar to what you see in Kounta back office. We would highly recommend adding product images to provide a great customer experience in the mobile app.
If the product has variants you will need to add the image to the variant "parent", example below.
You can download stock images for Teas and Coffees here.
Sync Boppl with Kounta
Once you've refined your menu using Online Products and added product images, you'll want to update Boppl with these changes.
Your Boppl menu will automatically sync with Kounta each day when your POS first comes online. However, if you are making changes during the day and would like the app to be updated immediately, you can force a sync at any time.
Head to admin.boppl.me and navigate to the IMPORT MENU screen, then click the Import from Kounta button. Once the import runs, your Boppl menu will be in sync with your Kounta Online Products menu.
The final step to make your in-app menu look great is:
Arranging Kounta Categories into Boppl Product Groups - this will make the in-app menu more organised and easier for your customers to navigate.